Legal
Terms & Conditions
Thank you for choosing QORI WAYRA TRAVEL E.I.R.L! Please read our terms and conditions carefully before booking.
Reservations
- Complete personal information is required for all travelers.
- For students under 24 years old, a valid student ID is required.
- 50% deposit of the tour cost.
- For Machu Picchu hikes, a non-refundable deposit of $200 is required.
Payments
The remaining balance must be paid one day before departure at our Cusco office.
📍 Calle Garcilaso 210, int. 110
- Cash
- Credit/Debit Card (Visa, American Express)
- Bank transfers
Cancellations
The reservation deposit is non-refundable and non-transferable.
No refunds once the full balance is paid.
Code of Conduct
- Local laws and regulations must be respected.
- The guide’s decision is final if the group’s safety is at risk.
- If a client disrupts the group, they may be removed from the tour without refund.
Health and Insurance
Every client must have personal travel medical insurance.
- Personal accidents
- Medical expenses and repatriation
- Loss of personal belongings
Altitude Sickness Precautions
- Spend at least 2 days above 3,000 meters altitude before the trip.
- Drink plenty of fluids and consume carbohydrate-rich foods.
- Avoid alcohol and cigarettes.
- Drink coca leaf tea.
Complaints and Claims
If a client has a complaint, it must be reported immediately to the guide or group leader.
Claims must be submitted via email within 5 days after the tour.
Additional
1. Acceptance: By using our digital channels, you agree to these terms.
2. Appropriate Use: Use for illegal, fraudulent, or harmful purposes is prohibited.
3. Ownership: All QORI WAYRA TRAVEL content is its property. Unauthorized use is prohibited.